Question 1

Q: Medical Condition or Pregnant?

Accepted Answer

If you are pregnant or have any medical conditions, please consult with your doctor before scheduling an appointment. Your health and safety are our top priorities. We recommend discussing any specific concerns or conditions with your healthcare provider to ensure that our services are appropriate for you.

Question 2

Q: Feeling Sick?

Accepted Answer

If you are sick, feeling ill or have been exposed to someone being tested, please reschedule your appointment. Your health and safety are our top priority.

Question 3

Q: What about Professionalism?

Accepted Answer

There is a zero-tolerance policy against sexual advances towards staff and/or clients. This includes but is not limited to: solicitations, sexual comments and gestures, excessive or disruptive moaning, or unwanted touching of any kind. Anything deemed unprofessional will result in your membership being terminated.

Question 4

Q: How much is membership? Do I have to have a membership?

Accepted Answer

Membership fees vary based on the plan and duration. There are flexible membership options to suit different needs. Membership is not mandatory, but it provides additional benefits and discounts. For detailed pricing and membership options, please see the services page.

Question 5

Q: How do I book my sessions?

Accepted Answer

To book your sessions, please use the following link to submit interest. You can select from 15, 30, or 60-minute sessions. If you have specific needs, your stretch physician will tailor the session accordingly.

Question 6

Q: What are the benefits of stretching?

Accepted Answer

Stretching offers numerous benefits, including improved flexibility, increased blood flow, reduced muscle tension, enhanced posture, and better overall physical performance. It can also aid in stress relief and injury prevention.

Question 7

Q: Do you accept walk-ins?

Accepted Answer

We generally operate on an appointment-only basis to ensure personalized attention and to manage the schedule effectively. Please book your session in advance through the online system.

Question 8

Q: Do you offer any deals for new customers/members?

Accepted Answer

Yes, we often have special promotions and discounts for new customers. Please check our website or contact us directly for current offers and deals.

Question 9

What are the hours of operation?

Accepted Answer

A: Hours of operation are Tuesday – Saturday from 7am – 7pm. For any changes or special hours, please check the website or contact us.

Question 10

Q: Do you offer mobile stretching for company wellness programs or private events?

Accepted Answer

Yes, we offer mobile stretching services for corporate wellness programs and private events. Please contact us to discuss your specific requirements and to get a quote. You can also check out group rates here. A 50% deposit is due at the time of booking for all Stretch parties, groups and/or teams.

Question 11

Q: How often should I come in?

Accepted Answer

The frequency of your sessions can vary based on your personal goals and needs. We recommend discussing your goals with your stretch practitioner to determine a schedule that works best for you.

Question 12

Q: What certifications/qualifications does the stretch practitioner have?

Accepted Answer

At The Stretch King, your stretch practitioner is a highly trained and certified professional with qualifications as a NASM Certified Personal Trainer, Certified MMA Conditioning Coach, Certified Stretch Practitioner and Bodyworker, and has 12 plus years in the health and wellness industry; performing over 3000 stretches. For more details about their credentials, please visit our website or contact us.

Question 13

Q: What are your Payment Methods?

Accepted Answer

· Visa
· MasterCard
· Discover
· American Express

*ALL payment(s) are due at booking.

Question 14

Q: What to wear?

Accepted Answer

Shirts, socks and full coverage of private body parts is required. If you forget socks, a fresh pair of socks will be provided to you at an extra charge

Question 15

Q: Hygiene?

Accepted Answer

Please attend sessions clean, with deodorant, dressed in clean attire, free of any dirt, debris, or odors.

Question 16

Q: What about Sanitation?

Accepted Answer

All equipment gets sanitized after each client.

Question 17

Q: What if I have to cancel?

Accepted Answer

If you need to cancel or reschedule, please provide at least 24-hour notice. If less than 24-hour notice is provided, you risk your session(s) being forfeited.

Question 18

Q: What if I need to arrive late?

Accepted Answer

Our goal at The Stretch King is to create a professional and stress-free environment while keeping wellness top of mind. Late arrivals can affect the experience and services of other clients that are scheduled behind you. If you are running late, please call 202-309-1205. Clients running more than 10 minutes late will need to reschedule.

Question 19

Q: No Shows?

Accepted Answer

If you do not show up to your appointment, refunds will not be issued.

Question 20

Q: Refunds?

Accepted Answer

All sales are final. The Stretch King reserves the right to refuse service to anyone.

Question 21

Q: Worried about Client Types?

Accepted Answer

We accept clients of all ages and sizes, however, guests under the age of 18 are required to have a parent or guardian present during sessions.

Question 22

Q: Not happy with your services?

Accepted Answer

If you are not satisfied with your service, please let us know. We are committed to addressing your concerns and ensuring your next appointment meets your expectations.